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We discovered we had a major leak in our main water line but only after our water bill began sky rocketing. After having Clark PUD come out to check our meter we were going through approximately 1 gallon every 15 minutes and since the leak was in the line from the box to the house, it would be our responsibility for repairs.
I began Googling plumbers in Vancouver, followed with their reviews and who offered senior discounts since I'm in my 60's and my husband his early 70's.
I narrowed it down to two, finding myself returning to C.H. Kruse Plumbing. So I gave them a call apprising them of the problem. Carl personally came out the next day to help us with what he recommended as a first step. He said once we got that report, send it to him and he'd send us an estimate.
I could go on but I won't.
From Jennifer his "right hand" and receptionist extraordinaire who sets up appointments, answers emails, can find parts for an old toilet tank with a few numbers, to Kirk who has been our guy for each service call, they as a team are the best. You are given a written estimate that includes tax. You are kept informed as to any unforeseen problems that have come up during the original repair.
Another plus is once a repair man has come out for a service call, they try to send that same person for any new repairs. This helps with continuity since they will know what work has been done as well as any further problems.
They do not do home warranty work.
I highly recommend Carl and his great team for all your plumbing needs.
Kruse Plumbing has done two jobs for us; installing plumbing in a bathroom shower remodel, and installed a hot water heater. Great work, very responsive, helpful and respectful staff; just a good deal all around and I'll definitely be using them again!
They were prompt, courteous and respectful of my home. The repairs were done well and in a timely manner. He also had the forethought to offer to raise the shower head to a more appropriate height. A much appreciated suggestion that saved me from a costly adjustment later. I was concerned that my pipes were restricted and that I was looking at an expensive re-plumbing job. I was happy to learn that that was not the case. He left a sample of the pipe so I could see it’s condition. I am so glad that I found a plumber that I feel like I can trust. I will definitely be using them for all my future plumbing needs.
Great shop very personable easy to talk to job done right thanks
Very happy with end result, had to reschedule work 1 time which is fine. Installed new tankless water heater and shut off valve. Communicated changes and held true to original estimate! Would use again for any plumbing needs!
I had a great experience from the moment they picked up the phone. They heard my concern and was eager to help. Very friendly and puts the customer first. He heard that I was having a bad experience from a different company and wanted to make it right for my piece of mind. The price was right and the technician timing was quick and efficient. There were no hidden fees or extra charges, and no pressure to pay right on the spot. It was a very smooth and thorough transaction...I know exactly who I will call again for any future needs!
Not only did Kruse Plumbing knock my major 3 month, 250 room renovation out of the park, they continued to help me and the hotel out with their unusual circumstances they where experiencing that had nothing to do the renovation. Ryan went out of his way to help out in any way he could. Dave was truly the best plumber I have ever worked along side. I've worked with seemingly hundreds of plumbers in all different parts of the country and have never been more blown away by CH Kruse plumbing!
Never hesitate to call them!
I highly recommend Kruse Plumbing. Excellent workmanship. Fast service. Cost was exactly the price quoted on the phone. No surprises.
I seriously can't say enough good things about their amazing customer service. From scheduling the appointment to having an actual plumber come out, everyone I interacted with was helpful, kind, and informative. And if you can request Kirk as the plumber to do your work, do it! He was so honest and helpful.